About Trade Plumbing

Brief Introduction: Tradeplumbing

Trade Plumbing has been an online plumbing and heating retailer since 2006,But the family has been in the bathroom showroom business for over thirty years. We truly believe that we're helping our customers to build their dreams for their lives and their homes. We know that your house isn't just the bricks and mortar. Your house is your home. The place you choose to live. The place with happy memories.The place where you can be comfortable. The place you feel safe. Part of making your house your home is making it your own.You make the house reflect who you are as a person.Whether you like something snug and cosy or whether you like big spaces and clear lines, we know that you know what you want.

What Do Our Customer Say?

Thanks for dealing with this. The sign of a good business is not the lack of problems but how it deals with problems when they inevitably occur. You dealt with this problem courteously, fairly and quickly and as a result I will certainly recommend your company to others should I get the opportunity.
Mr L

Why TradePlumbing better over anyone else on the internet?

We consider ourselves not just sellers of bathroom suites and shower enclosures, but friendly, helpful people who are passionate about solving customers' problems. We want our customers to consider us their friend, as well as the person who sold them their bathroom suite. We're the person who spent the time giving you the extra information you needed so that you were happy you were buying exactly what you needed.We're the person who listened to you when you thought you were going to be in a tight corner and found a different way around the problem. It's the kind of service that money can't buy.

We have a wide array of bathroom and heating products on our website, but that is just the tip of the iceberg. Being an independent retailer not tied to any one chain, we are able to source practically anything from anywhere. We'll give it a darn good try, anyway! If you let us know what your dreams and ideas are, we'll work hard to find you what you want, if it's not already on our website.

Each day, we're adding to the products we have listed on our website, as we want you to be able to find exactly what you want - quickly and easily - just by using the website. If there's something you want or need and you can't find it, just let us know by filling in this form. Our helpful, knowledgeable customer team will call you back and give you as much help as we can.

Tradeplumbing Customers - Retail

Create an Account :

  • Faster through the checkout
  • Save delivery addresses
  • Create a Wishlist
  • Special homeowner offers

Disabled VAT Free Customers

WHERE BATHROOM AND SHOWER EQUIPMENT IS BEING PURCHASED FOR USE BY PERSONS WHO ARE REGISTERED AS DISABLED WE MAY BE ABLE TO SUPPLY THE PRODUCTS VAT FREE

FULL DETAILS MAYBE FOUND ON THE GOVERNMENT WEB SITE AT HM CUSTOMS VAT INFO, ADVICE CAN ALSO BE OBTAINED FROM THE NATIONAL ADVICE SERVICE 0845 010 9000 MONDAY - FRIDAY 9AM TO 8PM.

In order to supply goods without VAT you need to provide us with an 'Eligibility Declaration' (see wording below for individuals). This may be in the form of an email or on paper by post. It is your responsibility to ensure that your purchase qualifies for zero rate VAT. This scheme does not include boilers

MAKING A PURCHASE

Once you email us / post us the completed Eligibility Declaration and your telephone number to [email protected] we will then call you back to take your order by phone Payment is by bank transfer, this way your order can be purchased net of VAT.

PLEASE NOTE

The electronic/emailed Eligibility Declaration does not need to be physically signed just type the disabled person's name into the Signature space provided. - Provided the goods are for the use of the disabled person they may be purchased by (and delivered to) another person on their behalf. The Eligibility Declaration Form can be downloaded as a plain text document using the below link.

Download VAT Eligibility Declaration Form

Tradeplumbing Customers - Trade

Apply for an Account 

  • Faster through the checkout 
  • Save delivery addresses
  • Create a Wishlist
  • Special tradesperson offers

Advice & Information

Advice & Information

Your Privacy and our Policy on Cookies

Website and Shopping Terms and Conditions

Vouchers, Offers and Discounts

How to Contact Us

Internet Shopping Is Safe (ISIS)

  • We are an accredited member of Internet Shopping Is Safe.
  • Our accreditation is up to date on at the top of this web page.

Norton Secured (Verisign) SSL Certificate Security

  • We secure your privacy by using the most trusted security certificates by Norton.
  • Our security is current and the badge it at the top of this web page.

Tradeplumbing is a trading name of Clayton Horsnell LTD. We are an established company which is rapidly growing. The company runs alongside a family business with over 40 years of experience in trade, retail and distribution in the bathroom, plumbing and heating industry. Our product range and suppliers are from the best in the business and, by using these suppliers, we assure and maintain quality products to our customers.

Customer service is of vital importance to us and we pride ourselves on this very thing. Sometimes this can be difficult to achieve as first we are an internet based business and second we are reliant on 3rd parties such as courier companies.

We will respond to E-mails as soon as possible. Usually, they are read within 2-24 hours from receipt. At busy times, we may receive up to 1000 e-mails in any given day. Rest assured, all e-mails are read by real human beings and not automated. We will deal with your enquiry at the earliest opportunity with consise, prompt answers and information.

Providing professional bathroom and kitchen plumbing solutions for the UK market

  1. We are committed to helping people build up perfect homes.
  2. We believe in strong, long-term customer relationships.
  3. We are passionate about bathrooms, plumbing & heating.

We are an established company which is rapidly growing. The company runs alongside a family business with over 40 years of experience in trade, retail and distribution in the plumbing and heating industry. Our product range and suppliers are from the best in the business and by using these suppliers we assure and maintain quality products to our customers.

Customer service is paramount to us and we pride ourselves on this very thing. Sometimes this can be difficult to achieve as first we are internet based and second we are reliant on 3rd parties such as courier companies.

Our prices are the most competitive and we can achieve great offers as we are established and internet based but obviously if you require more personal service please call us.